29 Jul Frustration Can Change The World: TEDx Talk by Joanna Finlay
Meet Joanna Finlay, a passionate intrapreneur working to make banking fairer for people experiencing financial exclusion in the UK. In a recent TEDx talk at Newcastle University, Joanna shared her journey of using her day job at Virgin Money to make finance better serve people and planet. Here are some of our favourite soundbites from Joanna’s talk.
“Your day job is not only where you spend most of your time but probably where you’re most qualified to have an impact by turning frustration into action.”
“Sometimes I’m asked, ‘if you care about poverty so much well why don’t you go and work for a charity?’ Here’s the thing, at the minute I believe that I can help most by using my skills and experience to influence change within banking. Society would really suffer if everyone who cares deeply about improving the world stops what they’re skilled in doing to try and help elsewhere. We need to build a better future in every sector every day one frustration at a time.”
“I take heart from knowing that increasingly colleagues are seeking purpose as well as pay, and that 82% of customers say that when price is equal they will buy from companies that give back to communities. So what if instead of businesses doing their business over here and supporting charity over there, what if employers encouraged colleagues to look for marginal gains in society in the roles that they’re already paid to do? It’s good for colleagues motivation, it’s good for business and it’s good for society and it needn’t be complex.”
“If we spend 50% of our waking hours at work, imagine how society could be transformed if we all look to fix frustrations. Donating time and donating money are good things but using work to transform society could be rocket fuel to create a better future. What if tomorrow we started asking at work, “Whose frustrations can I fix? Who’s being let down? Who’s being left behind? How could I reduce plastic waste in the office?”. Remember, seemingly small changes can add up to a big impact so whose frustrations could you help to fix within your role with the skills and experience and influence that you uniquely have?”