Privacy Policy

Finance Matters (“we”, “our”, “us”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on our Site) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Finance Matters Ltd.

By using the Site and by registering your details with us, you consent to us collecting and processing any personal data and any sensitive personal data you provide to us.


We may collect and process the following data about you:

  • Information that you provide by filling in forms on (“our Site”). This includes information provided at the time of registering to use our Site, subscribing to our service, searching for a product, subscribing to Finance Matters Weekly, posting material, providing your email address when you sign up to events, applying for positions through our Volunteers Hub, subscribing for an event through Finance Matters, or requesting further services. We may also ask you for information when you contact Finance Matters through our Site or when you report a problem with our Site.
  • General, aggregated, demographic, and non-personal data (such as aggregated anonymous information about website usage). It will not be linked to any of your personal data, through cookies or by other means, without your consent. If you contact us, we may keep a record of that correspondence.
  • Information which you provide to us by completing surveys or polls, and which we use for research purposes. You do not have to respond to these surveys.
  • Details of transactions you carry out through our Site and details of the fulfilment of your orders.
  • Information you provide to us when applying for jobs or volunteering positions.
  • Your email address when you sign up to the events advertised on our Site.
  • Details of your visits to our Site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise, and the resources that you access.

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Site and to deliver a better and more personalised service.

We use cookies which store information on your computer or device to distinguish you from other users on our Site. Cookies are text files containing small amounts of information which are downloaded to your computer or device when you visit a website. These allow the website operator to create a profile of the user, the user’s preferences or interests. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site.

You can find more information about cookies and how to manage them at:

We currently use, or may in the future use, the following types of cookies on our Site:

Strictly necessary cookies – These cookies are essential in order to enable you to move around the Site and use its features, such as logging into your account, paying for events and subscribing for our services. Without these cookies services you have asked for, such as logging into secure areas and using a shopping basket, cannot be provided.

Performance cookies – These cookies allow us to recognise and count the number of visitors to our Site and collect information about how you use the Site, such as the pages you visit most often. This helps us to improve the way the Site works, for example by enabling you to find what you are looking for easily. These cookies do not collect information that identifies you. These cookies are only used to improve how the Site works; all information these cookies collect is aggregated and therefore anonymous.

Functionality cookies – These cookies allow us to recognise when you return to our Site and allow us to remember choices you make, such as you username, your language or and provide enhanced, more personal features. These cookies do not track your browsing activity on other websites.

Targeting cookies – These cookies record your visit to our Site, the pages you have visited and the links you have followed. These cookies are used to deliver adverts more relevant to you and your interests and to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign. They are placed on the Site by advertisers and advertising networks with our permission. They record that you have visited the Site and this information is shared with third parties such as advertisers. Advertising cookies are also linked to certain functionality on the Site provided by the advertiser or another third party. You can opt out of receiving adverts from certain advertising networks at:

You may disable cookies by changing the settings on your browser. Check the help menu in your browser for further information.

Remember that if you disable cookies it is likely to affect how our Site works and you may not be able to access or use certain areas of our Site or functionality. Unless you have adjusted your browser setting so that it will refuse cookies, our system will place cookies on your browser when you log on to our Site.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share this password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk.

Uses made of the information

You consent to us using the information held about you in the following ways:

  • To ensure that content from our Site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To help in the recruitment process for jobs and voluntary positions advertised through our Site.
  • When you become a member, to pass your information on to third party organisations to facilitate the sending and receipt of the Finance Matters newsletter.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

E-mail Marketing and Newsletters

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or third parties may contact you about these. In particular, when you sign up to events on our Site, we may provide your email address to a third party provider in order for them to send you our newsletter.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form or page on which we collect your data. You can also opt-out of receiving future marketing communications from us at any time by following the directions contained in the e-mail to unsubscribe, or by contacting us on the details below:

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the type of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.

Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries and our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

  • In the event of a merger, acquisition, reorganization, sale of all or substantially all of its assets, or the sale of an individual website owned by us, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets or to a third party as a part of such merger, acquisition, reorganization, or sale.
  • If Finance Matters or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation (including responding to requests from law enforcement authorities outside the EEA), or in order to enforce or apply our terms of use [Note to Finance Matters: Please insert link to Website Terms of Use] and other agreements; or to protect our rights, property, or safety, or that of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction, and may require us to transfer your personal data outside of the EEA.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any material changes we may make to our privacy policy in the future will be posted on this page.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to